DATA CENTER DESIGN AND SETUP

PHONE SYSTEMS AND REPAIR

Charter Africa has experience in installation, maintenance and phone system repair of many brands of PBX and IP phone systems.  Whether you need to upgrade your entire phone system or are just looking to add one phone we are glad to help.  As authorized dealers to many brands we have the expertise and support system to customize and implement your IP phone system.  We also service legacy systems such as key systems and PBX systems.

Locally based in Uganda we have been installing and servicing phone systems since 2009.  Charter was first started as a resource for other telecommunications hardware re sellers. The bulk of our business was representing ourselves as technicians for other re sellers.  Eventually we grew our own customer base to where now the majority of our business is from our direct customers who we LOVE.  We still install systems representing other companies when they call because we are always happy to help.  So if you’re in need of a new phone system or help with your customer’s installation please give us a call!

As a technology provider, we not only sell IT solutions, but also render support services to our clients. Customer service with diligence is our specialty; our focus is to retain customers by offering high end services. We pride ourselves on the talent and experienced personnel working with us. Our technicians are certified and hold versatile background when it comes to field experience. We are specialist problem solvers. Once we take up a problem, consider it solved.

We have a comprehensive list of services to provide our clients. Charter Africa is the trusted partner of brands such as HP, Dell, Toshiba, Asus, Lenovo, Acer, Samsung, LG, Apple, Logitech, D-Link and many more. We also have ties with local distribution channels enabling us to provide technology at affordable prices.

 

 

STRUCTURED CABLING

Whether you need a few data drops or a few hundred Uganda or East Africa, Charter Africa is ready to help.   Our technicians are experienced in the installation of copper and fiber networks as well as the integration of the two.  Once installed we can maintain, repair and upgrade parts of your network as your business grows.  Our services include Cat5e and Cat6 cable installations coaxial installations and fiber optic cable installation as well.

Types of Networks Serviced:

We offer structured cabling management services, it serves in the integration of sound, video, data and other networks within an establishment. Structured cabling will give a neat and organized appeal to all the internal wiring components. Under the able guidance of our technicians and engineers get solutions specific to your work-space.

Copper-based Networks (Cat5e, Cat6, Cat 6a and Cat 7)

Office computers, printers, CC machines and many other office IP end points typically are connected with a copper network.  Copper based networks are the most common and economical.  There are several varieties in cable types.  Customer who are going to need a higher data speed through there network are going to need a more robust cable with higher throughput speeds such as the Cat 6 or Cat6a cable but for most business the Cat 5e will work.  Our technicians can install a new network or make changes to an existing one. Charter Africa works to create a custom tailored solution for each individual client.

Fiber-Optic Networks (Single mode, Multimode, 10 Gig)

Fiber-optic networks have the ability to overcome challenges that traditional copper networks cannot.  Distance and EMI (Electromagnetic Interference) from large machinery can affect copper networks but not fiber since it is light inside of glass as opposed to electricity in a copper strand.  Distance is another factor that sets its self apart from copper.  Copper networks maximum distance is about 330 feet as opposed to single mode fiber which can travel for miles.  There multiple types of fiber cable for different applications as well as connections.  Charter Africa has been installing Fiber Optic Networks since then and can help integrate your fiber and copper networks.

We Specialize In:

• Coaxial Cable Installations
• Copper Cable Installations
• Fiber Optic Cable Installations
• Horizontal Distribution Systems
• Backbone Distribution Systems
• Networking Fundamentals
• Wireless Infrastructure

• Telecom Entrance Facilities and Termination
• Data Center Build-Outs
• Relay Rack & Server Cabinet Installations
• Cable Trays & Ladder Racks
• Cable Management Systems
• Move, Add or Change Cabling
• Service Calls
• New Construction
• Telecom Rooms
• Union/Non-Union

• Cable Removal
• Outdoor Plant
• Industry Standards
• Local and National Codes
• Local Permitting Requirements
• Project Management & Consultation

IT EQUIPMENT INSTALLATIONS

Charter Africa has a broad experience with IT equipment installation.   With performing hardware installations regional wide, Charter Africa has the resources and the experience to implement your IT hardware.  Charter has performed complete IT refreshes including all PC’s, routers, switches, EMV (cc matching) and POS for 120 locations in 3 months so we know what we are capable of.  So if you have a standalone location or multiple store fronts we can help you in your implementation projects.  Located in the Dallas Fort Worth area but with a national footprint for your IT equipment installation needs.

A few of the things we install for our customers:

• Network Switches
• DSL Modems
• Routers
• PC’s
• Printers
• Monitors
• KVM Switches
• POS Equipment
• Wireless Access Points
• AV Equipment
• Racks & Cabinets

SECURITY SYSTEMS

CCTV and Access control systems give you the power to regulate and control entry into your property/workplace. This system will digitize the entry and exit points. Enjoy the freedom to track and monitor your property remotely. Generate reports from scratch and be aware of the number of people visiting your property.

RETAIL AND WHOLESALE

Need a laptop/computers or other hardware peripherals for your new workplace? Are you a student/ working professional/Event Organizer/ Tourist?

Start Up Business:
Need a laptop/computers or other hardware peripherals for your new workplace? Are you a student/ working professional/Event Organizer/ Tourist?

Event organizer:
The event industry has a huge demand for digital equipment such as projectors, laptops, tablet PC’s etc. We have been the technology provider for many events and we understand the importance of your reputation.

MAINTENANCE AND SERVICING OF EQUIPMENT

For an affordable price we offer Annual Maintenance Contracts which cover system malfunction, equipment failures or any technological troubles. By choosing our contract services you can reduce maintenance costs as much as 50%. Sign up and enjoy the added benefit of unhampered value added services.
We offer a wide variety of services which include firewall solutions, security, communication, access control, consulting and customer support.